Overwhelmimg caseload....QA reviews are a joke! - DS III Sedgwick Employee Review

1.0
Mar 18, 2013
Recommend
CEO approval
Business outlook

Pros

Excellant PTO however....if you take time off there is no one to cover your caseload therefore you are always behind.

Cons

While working on another account, I was not up to speed on the changes for yet another account. When I asked my supervisor for some training to get up to speed after being in another office for several months she advised me that perhaps I was just getting too old to work full time, have a family and attend school. Incidently I finished my master's degree three months later with a 3.8 GPA. A formal complaint was made regarding the age statement and I was downsized out of the company after seven years. I was the only employee removed as they were actually hiring new colleagues. In the meantime, I was placed on a performance review and went from receivng a bonus for my work in 2010 to being an underachiever in 2012. Did I mention that I was in a meeting at one point where managers were directed to performance colleagues out of their jobs if they couldn't work with them!

Explore other reviews about Sedgwick

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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