Low pay, high expectations, impossible workload - Disability Specialist Sedgwick Employee Review

2.0
Mar 1, 2018
Recommend
CEO approval
Business outlook

Pros

Paid time off is generous. However, minimum staffing requirements make getting to take time off iffy, especially around weekends and holidays. In-depth training prior to doing your job is helpful. 3 levels of health insurance offered. 401K.

Cons

The work is never-ending and impossible to complete in the advertised 37.5 hour work week. You get pressured/guilted in to coming in early/staying late and working weekends. Many low-paying jobs (ex. $38k/year) are exempt from overtime pay, however, sometimes a small lump sum is paid to those people who work more than 37.5 hours per week. Supervisory staff is young, inexperienced and overworked. Daily pep talks from them are common, but overall morale remains low. Upper and middle management seems out of touch with those beneath them, and unable to effectively problem-solve.

Explore other reviews about Sedgwick

4.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Great Company to work for with a great claims system. Does it go slow some time yes, but by far it is productive. This company truly wants employees to get work done. This is how it should be. So far so good. They really encourage teamwork and employee teamwork! Stark contrast to other places I’ve worked.

Cons

Need to be a little more strong on client rules of what we can and cannot provide. It’s very client service oriented. However, without limits can cause confusion to directives and expectations.

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