Company has great intentions - Claims Examiner Sedgwick Employee Review

3.0
Jun 7, 2012
Recommend
CEO approval
Business outlook

Pros

Awesome PTO package that you are able to utilize after only a couple months. Healthcare benefits are average. I wouldn't have the knowledge I have today if I hadn't worked at SCMS

Cons

Company plays favorites and if you are a person that "rocks the boat" and will not conform to what they feel is management characteristics you will never be promoted despite all the hard work you give them. People who do only mediocre work tend to be promoted over the people who truley deserve it. Expectations of the employees are different and if you are a good performer you will be expected to pick up the slack of your co-workers.

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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