Prepare for Burnout - Claims Examiner Sedgwick Employee Review

2.0
Feb 21, 2012
Recommend
CEO approval
Business outlook

Pros

-At face value, the PTO allotment is indeed very generous [this is not considering the fact that if you wish to keep your head above water with your workload, taking time off equates to suicide]. -There are a number of genuinely good people in the rank and file.

Cons

Incompetence is pervasive in middle management. Accounts are inadequately staffed and superior performance is not rewarded. There is absolutely no parity in compensation (i.e. some truly horrendous adjusters being paid $15k more than others who are twice as efficient)

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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