If you are desperate...take it - Anonymous employee Sedgwick Employee Review

1.0
Jan 19, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-for the most part very friendly and capable rank-in-file employees -on the surface seems like a gracious benefits packge -tuition reimbustment

Cons

-very high turnover rate -incompetent and uneducated supervisors and managers placed into leadership positions -very high case loads -unrealistic expectations -poor training and developmental systems -company is making huge profits, but instead of rewarding employees they pile on unrealistic amounts of work -no work/life balance If you are desperate and need a paycheck, you could certainly do worse than Sedgwick. If you have other alternatives with similar pay and benefits, you will be wise to pass on Sedgwick.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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