It started out great and then they piled on way to heavy of a work load to do a good job. - Workers Compensation Claims Examiner Sedgwick Employee Review

2.0
Jan 11, 2012
Recommend
CEO approval
Business outlook

Pros

Sedgwick is a great place to begin your career. They offer and excellent data base system to work with. Their system is the best in the business. People are great and it is a team oriented workplace. They offer great time off if you can find time to actually take it off.

Cons

Sedgwick does not care much for their employees. The company has grown way too fast. They have given employees a very high work load and it is nearly impossible to put out the quality of work that they sell to their clients.

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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