Caring that counts - Chief Risk and Compliance Officer Sedgwick Employee Review

5.0
Oct 24, 2025
Recommend
CEO approval
Business outlook

Pros

Caring, People First Culture. Sedgwick genuinely lives its motto “Caring that Counts”, fostering an environment where empathy, respect and wellbeing are at the heart of how colleagues and clients are treated. Collaborative and Supportive Leadership. The leadership team encourages open communication, professional growth and collaboration across teams and regions, creating a strong sense of unity and shared purpose. Industry Leader and Global Reach. As Australia’s largest loss adjusting and claims management company, backed by a global network, employees benefit from exposure to major clients, complex claims and international expertise. Commitment to ESG and Innovation. Sedgwick invests in sustainability, diversity and responsible business practices, while also driving innovation through technology and continuous improvement initiatives. Meaningful Work with Real Impact. Helping clients and customers during their greatest time of need provides a deep sense of purpose and pride, reinforcing the company’s mission to make a difference when it matters most.

Cons

The only con I believe exists is the complex global structure, As part of a large international organisation, decision making and process changes can sometimes take time to cascade, requiring patience and adaptability when navigating global frameworks.

Explore other reviews about Sedgwick

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are okay I suppose but they'll deduct your PTO from your severance pay. It's basically a ripoff loan.

Cons

-Constant harassment and hounding from Team Leads. -Unrealistic expectations for case load productivity. Mind you, the maximum expected amount of diaries to be completed is 80+. You're expected to make and take calls while also juggling case notes, emails,and Teams messages that pull you away from your current task. And the workload is moved constantly, regardless of an employee is absent,tardy, or even still present despite being heavy across the board. But you're expected to finish it all "productively" within 8 hours. No overtime and minimal assistance. -Good audit scores don't matter. You could have 98% to 100% , leadership will burn you for missing a few notes or if you're behind on other people's work while also being behind on yours. They say they're understaffed but they refuse to hire more people unless it's your replacement. -You're practically working on a sinking ship.

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