Great company to work for, now managed by happy & helpful management - Team Leader, Customer Service Security Source Employee Review

5.0
Jul 11, 2017
Recommend
CEO approval
Business outlook

Pros

Pay, Team Culture, Hours, Benefits, Upward Mobility. Overall culture and training have increased vastly.

Cons

Negative and unproductive reps given too many chances before termination. Keep the good, fire the bad- fast

Explore other reviews about Security Source

5.0
Oct 9, 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits to have as a married person

Cons

Lunch break is only 30 minutes

3.0
Apr 9, 2014
Recommend
CEO approval
Business outlook

Pros

The people on your team are great. It is a fast paced environment which is awesome, to learn from. The company is always adding new business which shows that the company is growing.

Cons

The training when starting is not really training at all. There is no instructions or references to look back on unless you already have made a mistake. The management team is always coming up with new ways to micromanage how many calls you can do during the day. They want an answer for each day as to why you were not able to reach the goal as oppose to reflecting on the numbers at the end of the week or month end. It usually always something out of the employees control since it is because of the controls & process that the business customer requires in order to complete the call.

4
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