It was horrible - Sales Associate/Cashier Sears Employee Review

1.0
Jan 21, 2016
Recommend
CEO approval
Business outlook

Pros

There was absolutely no pros while I worked here. Everything sucked and I'm glad I quit.

Cons

They wanted you to do the work of everyone plus your own. They wanted you to sweep, vaccum, mop, fold clothes and clean the fitting rooms. It's the MCA's JOB to clean the fitting room and fold clothes. It's the Janitors JOB to clean. It's one thing to help when needed, but being expected to it's never wracking. The worst part is harassing the customers to sign up for credit catds and enrollments. They started basing our hours on that, and that's not fair because if the people don't want it they just don't want it. People barely shop at Sears as is, nagging the customers like that will cause even less business.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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