Call center, round rock - Recovery Case Manager Sears Employee Review

1.0
Aug 15, 2015
Recommend
CEO approval
Business outlook

Pros

Decent benefits. Set schedule.

Cons

High stress, if you get sick and have a doctors note you will still get written up. After the fourth you are fired. They don't even care if you have surgery. At least a quarter of the team managers are incompetent and unprofessional. Departments are moving over seas.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

3.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

it was ok, good people

Cons

not that much, good people.

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