SEARS - The Unexpected Customer Service - Central Aisle Cashier Sears Employee Review

4.0
Apr 1, 2010
Recommend
CEO approval
Business outlook

Pros

Sears offers an amazing environment to balance out the professional workplace with the undeniable need to do something besides scan price tags. Management is pretty relaxed with the amount of breaks that I received, and although they urged me to be productive when I could, sometimes they would take breaks with me. Furthermore, Sears offers surprisingly good customer service for the minimum wage pay because Sears employees do get recognition by management for their good service to customers.

Cons

Sears pays minimum wage, and because Sears employees get bonuses for having credit card sales, sometimes they will trick non-English speaking customers into signing up for a card - an unfortunate byproduct of human breed.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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