A good place to work, but you better be a top performer to keep your work life less stressful. - Assistant Retail Store Manager Sears Employee Review

3.0
Mar 25, 2010
Recommend
CEO approval
Business outlook

Pros

Competitive wages and benefits. Good people to work with depending on the leadership in your store. If you don't get along with your leadership, don't worry, it will change. If you drive profit through Protection Agreements and Credit, you will be a super hero. A recent re-focus on core processes has made the company better in tough economic times.

Cons

Inconsistent training programs. Upper management commonly responds to minor problems with knee jerk reactions. District management made to create a micromanagement environment. If you are not meeting certain performance metrics, you are written up instead of provided with solutions.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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