People were great - company was not - Appliance Sales Specialist Sears Employee Review

3.0
Aug 2, 2017
Recommend
CEO approval
Business outlook

Pros

Worked with some of the best people ever. Laid back and fun at times but the pressure of commission could be stressful. Store management did a decent job making the best of the resources we had. They gave me an opportunity at a tough time in my life and I was able to run with it and be successful.

Cons

The company itself does not value its people and has no interest in creating positive customer experiences post-sale. They do not want to invest in their current businesses and love having different stores compete against each other and their online business. Their service plans are outrageously overpriced and obtaining service is convoluted and inconvenient. I feel the CEO does not care about the company and its employees and is concerned more with his own self-interests.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

3.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

great people, easy to make friends, lots of variety of work. Training on how to bulid rapport with customers.

Cons

Direct reports require a certain amount of sales without offering any ways of measuring effort. Favorites are played by management.

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