Inconsistency at all times - Team Lead Sam's Club Employee Review

2.0
Jun 19, 2025
Recommend
CEO approval
Business outlook

Pros

If you are willing to work the job will be there and the paycheck is consistent. There are some good people working for the company and some of the Managers do care about the employees, trying their best to support good workers to keep things flowing.

Cons

The company runs on micromanagement and fear from the GM level and above. Every week there are multiple threats of some higher-level boss coming in and yes, we've all seen these bosses come in and fear the fall out we will get from the GM when they leave, because nothing is ever good enough. Management seems more worried that something made them look bad to their boss, instead of providing the best experience to the members. Everything can change on a whim from day to day, even by the same Managers. You can follow directions given today and two days later you are given completely different directions by the same manager with a denial that they ever gave you the initial direction. The entire organization seems to be ran on reactionary reflexes from higher level managers coming in and changing everything based on something they saw or heard that they feel will get them better recognition.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

1
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Sam's Club Response
1w
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
1w
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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