Working at Sam's Club |

Sam's Club Overview

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Bentonville, AR (US)
10000+ employees
Subsidiary or Business Segment
General Merchandise & Superstores
$10+ billion (CAD) per year


Sam’s Club is home to more than 100,000 associates in nearly 600 locations all working together to provide great service and value to our members. By providing innovative products, a shopping experience infused with digital solutions such as Scan & Go ... Read more

Sam's Club Reviews

  • "good"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Sam's Club part-time


    Theyre nice and sometimes they give you fast bonuses


    Sometimes you get no response

    Advice to Management

    i have no advice theyre the best

See All 5,692 Reviews

Sam's Club Photos

Sam's Club photo of: Associate Blaize helps a member learn about a new tablet
Sam's Club photo of: Pharmacy associate Brian helps a member with his prescription
Sam's Club photo of: Associate Cindy helps a member select the right tires
Sam's Club photo of: Associate Claudia shows a member a new fragrance at the jewelry counter
Sam's Club photo of: Associate Meryll greets a member arriving for Club Pickup
Sam's Club photo of: Associate Kyle shows a member how to use Club Pickup
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Sam's Club Interviews



Getting an Interview

Getting an Interview





    Member Support Interview

    Anonymous Employee in Phoenix, AZ (US)
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 days. I interviewed at Sam's Club (Phoenix, AZ (US)) in July 2020.


    Filled out an application and assessment online. Received an email the next day that I was able to self schedule an interview. Scheduled my interview for the next morning.

    Came in and let them know I was here for an Interview. Was asked with who, which I had no idea since I scheduled it online and never spoke to someone. They seemed a little confused on what to do, but asked if I knew what position I applied for. I was then sent to do a health screen and directed to the break room, since the cafe seating is closed currently, and they will have someone meet me up there.

    I only waited for a few minutes for one of the managers to come get me. She was friendly, but did seem a little unprepared as she didn’t have any paperwork with my information. She had a blank piece of paper which she used to take down my name and availability. Asked about some of my past experience and asked a few situational questions. She wrote notes from these questions on the blank piece of paper. She also went over the position details as well.

    It seemed to go pretty well at the end she advised me to keep an eye on my email as I should receive and email regarding my application within the week.

    About 5 hours later I received an email with an offer letter and finished the required tasks online. Which were some general questions and a background check that came back within the hour, as you can login to check the status of the background check.

    Interview Questions

    • Describe a time you had an upset customer and how did you handle the situation?   Answer Question
    • Describe a time or task where you felt overwhelmed and how did you overcome it?   Answer Question
See All 1,052 Interviews

Company Updates

  • Happy American Pharmacists Month to all of our incredible associates. For the third year in a row Sam’s Club ranked highest in Customer Satisfaction with Mass Merchandiser Pharmacies according to the J.D. Power 2018 U.S. Pharmacy Study. We are so proud of our incredible pharmacists and technicians.

    Sam's Club Pharmacy Ranked Highest in Customer Satisfaction by J.D. Power - Sam's Club Corporate

    BENTONVILLE, Ark., Oct. 10, 2018 - For the third year in a row Sam's Club ranked highest in Customer Satisfaction with Mass Merchandiser Pharmacies according to the J.D. Power 2018 U.S. Pharmacy Study. The study is based on responses from 10,749 pharmacy customers who filled a prescription during the three months prior to the survey period of May-July 2018.

  • Interested in working at Sam's Club? Check out the article below to learn how we're investing in our associates to develop fresh experts and provide career opportunities.

    Sam's Club is promising massive raises to up to 25,000 workers who complete a martial-arts-inspired training program

    Walmart-owned Sam's Club has promised massive pay increases of up to $7 more per hour to employees who complete a new training program. Earning an orange belt will raise employees' hourly pay by $0.50. A blue belt will add another $1.50 per hour, and a black belt will result in a $5 hourly raise.

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Sam's Club Awards & Accolades

  •® 2015 Innovator Award, Innovator Awards, 2015
  • Best Omni-Channel Retailer - Large, IRT Retailer Innovation Awards, 2017

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