Management makes or breaks the job - Member Specialist Sam's Club Employee Review

3.0
Nov 17, 2024
Recommend
CEO approval
Business outlook

Pros

When there are good managers, like any in retail store, it can be a lot easier to do your job. They always helped me with my schedule, and we had a good relationship.

Cons

We were frequently understaffed, and the employees are barely sub-par. I'm not sure if the interview process is the issue or they are just hiring bad people, but there have been some very terrible employees in that store. They hire them back too after they get fired. I understand being understaffed and wanting people, but if they hired quality candidates in the first place we'd have less of an issue.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2d
Thank you for being a valued part of the Sam's Club team and for sharing this review.
1.0
Jun 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is good and so are the benefits.

Cons

This is the worst job I have ever had. I made it 3 weeks before leaving and never coming back. They had me working 12 hour shifts when I was scheduled for 8 but couldn’t leave because I wasn’t finished with the large workload they piled on me. There was absolutely no teamwork, our manager just abandoned us so they could go hang out with their friends. There was no organization, no structure. 100% sure my manager never even knew my name. They had us breaking down pallets just to restack them. There are no consequences for management at all, they can basically do whatever they want and nobody is gonna do anything to stop it. If they're short they throw you into different departments with no training.

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