I quit Sam's Club in a month. - Member Greeter Sam's Club Employee Review

1.0
Aug 30, 2015
Recommend
CEO approval
Business outlook

Pros

Most of my co-workers were really great and understood why I wanted to quit this job.

Cons

Let me just start of by saying I signed up to be a cashier and they hired me as a Member Greeter because "they weren't looking for any cashiers". Three days later they hired 5 cashiers. So that made me angry from the start. Second, when you're at the door, you don't get to sit, so 6-8 hour days feel like complete Hell. Third, I didn't even want to consider being a cashier after some of my co-workers told me that if you don't sell any "Plus" memberships or credit cards, I would be written up and possibly fired for not being an asset to the company. Forth, the day before I quit, I needed to go to the bathroom while I was on the clock. So I did what I was told in the beginning, have the other member greeter watch both the entrance and exit while you're in the bathroom. So when I came out of the bathroom, both of the supervisors that were on duty that day were standing outside of the bathroom entrance and started chewing me out for going to the bathroom without telling them. Since when did I need to announce to all of the associates that I had to go to the bathroom? And why would I want to tell them? Cause then I'd have to wait for about 15 to 30 minutes for them to find someone to send down to the door to take my spot for literally 2-5 minutes tops. And what made me even more upset with them, the fact that they literally met me right outside the bathroom and chewed me out in front of at least 10 members. Not only was I embarrassed, but it made me really angry too.

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Pros

Good Environment good pay flexible

Cons

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2.0
May 7, 2026
Recommend
CEO approval
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Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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