Don't work there; don't shop there; don't even acknowledge its existence. - Maintenance Sam's Club Employee Review

1.0
Jun 20, 2015
Recommend
CEO approval
Business outlook

Pros

The free refills were the only benefits they told me about when I was hired -- and they kind of mentioned I would get health benefits....if I worked enough hours weekly.

Cons

Unprofessional management; high turnover (I swear somebody will hire on for a week and then I won't see them ever again); underpaid (three neighboring retail stores pay more than they do. Must we not forget that three of the Waltons are on Forbes' Top Ten richest Americans list); under-appreciated (management will drive you like cattle with great disrespect for the associate).

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
3w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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