Fun Job, Terrible Scheduling. - Sam's Club Cafe Associate Sam's Club Employee Review

4.0
May 4, 2021
Recommend
CEO approval
Business outlook

Pros

Fair pay. Free premium membership card. Guaranteed 15 and 30 min break, depending on the length of your shift. First dibs on very in-demand products such as Lysol, toilet paper, and eggs. They gave us free stuff every once in a while such as: Pizza and hotdogs in the breakroom sometimes. Thanksgiving meal in the breakroom around Thanksgiving. A turkey and a pie for Thanksgiving. A goody basket of candies for Christmas. Disposable masks and hand sanitizer during pandemic. Apparel with the company logo such as face masks and windbreaker jackets. Free unsellable products/merchandise sometimes.

Cons

Not very accommodating in terms of schedule making. They will almost never say yes to your requests and will give you whatever hours are most convenient for them, not for you. Most of their insurance and retirement benefits are only available to fulltime employees with at least 1 year of experience. They have lockers for employees in the breakroom, but not enough for everyone. Be prepared to do work that wasn't in the job description as well. Management didn't inform me of a lot of the free stuff; usually found out through coworkers.

Explore other reviews about Sam's Club

5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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