one associate - many jobs- pay isn't worth it all - Merchandise and Stocking Associate Sam's Club Employee Review

2.0
Aug 22, 2019
Recommend
CEO approval
Business outlook

Pros

When everyone is doing their job properly everything is okay, not great, but okay. A lot of customers are nice and appreciate our hard work and are more vocal about it than management who are supposed to support the employees. We appreciate you if you're one of these people! Great coworkers.

Cons

People aren't staying to work. often understaffed. advancement opportunities are distributed by where management WANTS you ,not by your work experience or personal ambitions. leaving incompetent individuals in leadership positions. Bonuses are quarterly and is distributed based on customer surveys ... if sombody is having a bad day and is asked to rate us... there goes a negative rating! There is always something new everyday to go along with the list of jobs that you have for the small pay amount. not fair. lots of positions that were have been slashed and distributed to existing associates STRESSFUL! and unfair. The store isn't how it's supposed to be unless corporate company visits and then even more is expected from associates alongside the 1000 other duties we have in the club.

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5.0
Jan 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good hours Team work amazing

Cons

Not alot of vacation time

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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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