10 months of my life i'll never get back - Assistant Manager Sam's Club Employee Review

2.0
Dec 1, 2012
Recommend
CEO approval
Business outlook

Pros

Semi-good benefits if you are willing to work every waking moment of your life. A few good people in a sea of uneducated gossipers.

Cons

You must be willing to give up your life to work for this company. The customer is always right even if they are clearly wrong to anyone with an IQ over 10. As a manager, customers will tear you down while the associates gossip about you and upper management will limit your ability to do your job by taking away associate's hours and adding more work to your plate.

Explore other reviews about Sam's Club

5.0
Mar 18, 2026
Recommend
CEO approval
Business outlook

Pros

Consistent Schedule and expectations. Every employee in the store is helpful

Cons

Can get very busy and sometimes understaffed

1
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Sam's Club Response
3mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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