Pretty good except terrible management - Cafe Associate Sam's Club Employee Review

1.0
Aug 18, 2012
Recommend
CEO approval
Business outlook

Pros

Great job for Students You get paid a $1 more per hour for working on Sundays Meet some great people

Cons

Back stabbing behavior from some Some lazy employees leaving you to do your work and theirs Nitpicking from management about every little thing Constant write ups No help from management during busy times No room for advancement unless you are the "favorite" of the management team

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5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
3w
We are grateful to you for taking time to share this review and advice. This is so valuable.
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