Greedy, Cheap, and Corrupt - Anonymous employee Sam's Club Employee Review

1.0
Jul 11, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Raises and donates funds for charities, management-in-training program, competitive pay

Cons

Lack of job security, does not value or appreciate workers, does not adhere to company beliefs, poor management of resources, bad policies, poor benefits, does not want to pay benefits, limits wages, limits hours, lack of full-time positions, lack of coverage in departments, resistance to bonuses, too much focus on plus memberships and credit that many members don't want, unwillingness to hold managers and executives accountable, lack of management/executive understanding of hourly workers and departmental needs and procedures, computerized scheduling that ignores the needs of individual stores and employees, habit of eliminating jobs to cut costs and thereby hurting associate income and member service

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5.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Fast-paced, Better pay, easy to move up

Cons

Overworked, shift times, entering pay

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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