An educational and enlighting experience working within a major corperation - Assistant Manager Sam's Club Employee Review

3.0
May 21, 2012
Recommend
CEO approval
Business outlook

Pros

Employee oriented, work environment is structured towards taking care of the individual associate. Associates may use the open door process with any member of management without fear of reprisal. Everyone benefits from the efforts of the group if the store is profitable a bonus is given to all associates. Good benefits package but better 401k and stock sharing for all employees Good place to learn merchandising and sales practices.

Cons

Company needs to improve in training for managers not just outside hires. Training in technology, operations and area specifics need to be improved. Better communications between home office (HO) and front line managers on programs being implement throughout the company. This communications should be across the board in all divisions. Better pay and compensation for assistant manager, as job descriptions are change to encompass more responsibility compensation should increase along with it. Better evaluation system for managers and improved career tack which will allow career progression faster and in more directions.

Explore other reviews about Sam's Club

5.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Good Environment good pay flexible

Cons

there are not many cons so far

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Sam's Club Response
2w
Thank you for being a valued part of the Sam's Club team and for sharing this review.
2.0
May 7, 2026
Recommend
CEO approval
Business outlook

Pros

At the corporate level, the benefits and compensation are excellent. Colleagues at the producer level are standout teammates, talented, collaborative, and genuinely invested in the company's success. They consistently bring forward meaningful contributions and make the day-to-day work rewarding.

Cons

"Chaos" is not a word I'm using loosely. It's the word echoed across teams, including outside of Experience and Product. Leadership operates in a constant state of upheaval: frequent role changes, structural reorganizations, and strategy pivots that are implemented without any clear plan or consideration of cross-team impact. Incredibly talented people are let go as a result of poor leadership and people management decisions. There is no real culture of mentorship above the senior manager level. Leadership above the senior manager level made clear that mentorship isn't their responsibility and that you're expected to figure it out on your own, despite the company having training resources available. That disconnect is telling.

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Sam's Club Response
1mo
We are grateful to you for taking time to share this review and advice. This is so valuable.
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