Opportunities for full-time work, but poor management support - Cafe Associate Sam's Club Employee Review

2.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Becoming full time after working 32 hours a week for a month. Can switch to another department after 6 months. Can access insurance if you meet the 32 hours a week.

Cons

If you aren't buddy buddy with management, then you won't get acknowledged by them for the work you put in. They will have times where overtime is approved but by the end of the pay week, they will say they need to cut hours and send people home. Management mentions they would like feedback about comments, concerns, or ideas but when you propose anything they don't consider or try to understand where you are coming from.

Explore other reviews about Sam's Club

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

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Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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Sam's Club Response
18h
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
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