Laid-back management but challenging customer expectations - Customer Service Associate Sam's Club Employee Review

Happy with flexibility and level of stress

Limited opportunity for advancement after a certain level

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.