Free membership perks but physically demanding work - Member Service Specialist Sam's Club Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

Free plus membership when hired

Cons

Heavy lifting and constantly on your feet They track metrics heavy they want you constantly selling credit cards and upgrades

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Sam's Club Response
1mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.

Explore other reviews about Sam's Club

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

I absolutely loved the people I worked with.

Cons

Some people did not do their job, leaving everyone else to pick up their slack

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Sam's Club Response
2d
Thank you so kindly for taking time to share your Sam's Club experiences in this review.
3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

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