Not great company to work for - Customer Service Representative Saia LTL Freight Employee Review

1.0
May 15, 2025
Recommend
CEO approval
Business outlook

Pros

Good pay Not micromanaged All major holidays off

Cons

Company does not truly believe in their core values the push at you constantly Everyone is replaceable Business needs always come first Company is not transparent Be aware you are just a number Benefits are not great They will take perks from the employees to save the company money

avatar
Saia LTL Freight Response
1y
Thank you for 9 years of dedicated service to our team and to our customers! We feel terrible that, in the end, you had a disappointing experience with us, but please know that we take your concerns seriously. Knowing employee sentiment helps us understand where improvements are possible, so thank you for sharing your feedback. We sincerely wish you only the best going forward!

Explore other reviews about Saia LTL Freight

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good pto vaction and sick for exempt

Cons

No bound and full onsite

1
avatar
Saia LTL Freight Response
2w
Thank you for sharing your review! We're grateful for the time you dedicated to our team, and we love knowing it was an overall positive experience. We wish you only the best!
1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, pay, depending on who you talked to understanding.

Cons

No work life balance you live at work. Management sucked depending on the situation. They will act like they care but don’t. And will constantly rub it in your face we helped you a lot over the years. Oh and if you are female and get sexually harassed and report it well management will tell you to suck it up and deal with it.

avatar
Saia LTL Freight Response
1mo
Thank you for sharing your feedback and bringing these details to our attention. We're so sorry you had this experience. Please know that we take your concerns seriously and will be investigating further - clearly, what you describe is unacceptable. If you're willing to share additional details, please email us at humanresources@saia.com. Thank you and we wish you only the best going forward!
See reviews by: Helpful|Rating|Date|All