I like the company pretty well, but Payroll is a terrible department to work for. - Payroll Coordinator Saia LTL Freight Employee Review

3.0
Aug 13, 2012
Recommend
CEO approval
Business outlook

Pros

The salary is competitive and they have standard benefits like vacation, medical and dental insurance coverage. They do have stock sharing benefits and 401(k). Most of the people in the company are pretty easy to work and get along with, and the atmosphere is relaxed, with corporate casual dress policy.

Cons

The payroll department is run by a person who is very concerned with control. She does not want to have a traditional tiered department where she would have a supervisor, a few coordinators, and several specialists; instead, she wants all members of her department to be treated like specialists. There is very little sharing of pertinent information or sense of autonomy from this person. She operates on a need to know basis and discourages innovation. There are no periodic employee reviews and going to HR has been unsuccessful in the past, as observed by several employees who no longer work here because they spoke up. Because this manager has been a part of SAIA for more than 20 years, the situation seems unlikely to change. I can only assume that on some level her management style is a reflection of the corporate climate.

Explore other reviews about Saia LTL Freight

5.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good pto vaction and sick for exempt

Cons

No bound and full onsite

1
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Saia LTL Freight Response
2w
Thank you for sharing your review! We're grateful for the time you dedicated to our team, and we love knowing it was an overall positive experience. We wish you only the best!
1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, pay, depending on who you talked to understanding.

Cons

No work life balance you live at work. Management sucked depending on the situation. They will act like they care but don’t. And will constantly rub it in your face we helped you a lot over the years. Oh and if you are female and get sexually harassed and report it well management will tell you to suck it up and deal with it.

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Saia LTL Freight Response
1mo
Thank you for sharing your feedback and bringing these details to our attention. We're so sorry you had this experience. Please know that we take your concerns seriously and will be investigating further - clearly, what you describe is unacceptable. If you're willing to share additional details, please email us at humanresources@saia.com. Thank you and we wish you only the best going forward!
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