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      Sage

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      Sage reviews

      False promises, lies and toxic managment - Customer Service Sage Employee Review

      1.0
      Feb 26, 2025
      Customer service
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers are great. Cafe does some nice food.

      Cons

      Absolutely clueless management. Just repeat the same rhetoric and lie to your face whenever you mention anything outsife thier script. Absolutely no care for your mental health, disabilities or wellbeing. Theu will telly ou theyre inclusive and supportive. But will make your life hell if your ill and harass you with phone calls. Have now resorted to posting fake reviews on here and even had an 'incentive' on at work recently where they rewarded those who left reviews. How unethical and deceptive.

      avatar
      Sage Response
      1y
      Thank you for leaving us your review. We strongly recommend contacting People Services so that someone from Colleague Relations can reach out to discuss your experience confidentially. Please note that your feedback will be shared with our Customer Service leadership team so that further investigations can be conducted. Leaving Glassdoor reviews is encouraged, but no colleague is mandated to do this. Glassdoor is simply one of several elements of our listening strategy at Sage, but using it is entirely at the reviewer's discretion. We would appreciate more insight into your claims about the distortion of the messaging around leaving Glassdoor reviews. Therefore, please consider sharing this in your confidential conversation with the colleague relations team or as part of your Pulse survey, should you choose to take it.

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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