Sage is in a weird space right now but we'll get through it - it needs an injection of caring culture! - People Team Sage Employee Review

3.0
Dec 10, 2024
Recommend
CEO approval
Business outlook

Pros

The flexibility and autonomy within my role is the no.1 thing that makes me want to stay at Sage. The salaries are competitive for role in the North East of England where typically average salaries are less than many other areas in the UK.

Cons

There's constant change, which isn't a bad thing as many companies that stand still, are no longer here. Sage is constantly managing multiple changes or restructures at any one time - this can be exhausting for colleagues trying to keep up to speed with everything. Internal comms needs a major improvement for many reasons. The recent announcement on 3 days in the office is a prime example - the wording was horrific, incredibly insensitive and sadly reading the tone - I am 95% sure I could name who wrote and edited it. Rolling back a few years, we had the best colleague engagement when our primary focus was on colleagues, customers and shareholders - maybe Sage should revisit the approach used then and embed more caring colleague focus in our culture now - we had a 4.4+ glassdoor score then! We're humans not robots, show you care and that will help us thrive and want to perform better for you.

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Sage Response
1y
Thank you for your review. We have noted your concerns and are pleased to know that you feel satisfied with the flexibility and compensation package you receive by virtue of working with us at Sage. As a tech company, change is a significant aspect of our success as it allows us to reposition ourselves to better cater to the needs of our stakeholders. That being said, we shall work on better supporting our colleagues through seasons of change to ensure their ability to thrive is preserved as they embrace new ways of working. We shall also continue to bring our values to life at every stage of the colleague lifecycle because our colleagues are important to us, and we want them to be continuously reassured of this. Sage is a place where they can thrive!

Explore other reviews about Sage

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
1d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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