Weak product, weaker leadership - Account Executive Sage Employee Review

2.0
Nov 22, 2024
Recommend
CEO approval
Business outlook

Pros

Great colleagues and good compensation

Cons

Sage Intacct market's itself as an innovator, though the reality is far from it. It is unprepared for the market it is trying to penetrate and the numbers don't lie. Don't think any rep made it even close to achieving quota. Internal processes are redundant and disjointed. Left hand does not know what the right hand is doing. Support has an iron grip over how sales does their job and it directly affects the ability to sell and negatively affects customer relationships. Management......(I use the term loosely). Management is largely unwilling, or unable to affect any kind of meaningful change. They are extremely demanding of results without providing the necessary tools to do so. They ask for feedback from frontline teams, but seldom act on it. Dissent or critique is met with harsh response. There is a reason most of the sales team has left the organization. There is a reason territory leadership is a revolving door. I would highly advise an prospective candidate to ask hard questions during the interview process re: previous year's quota attainment among reps, tenure of leadership, and relationship between sales and support organizations. Until the answers to these questions generate more confidence in the organization, steer clear. There are better places to apply your talents. There are better places that will value your contributions and a person.

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Sage Response
1y
Thank you for your review. We have taken note of your concerns and hope that if our paths ever cross again, you'll have a more enriched experience at Sage. We wish you all the best in your next career adventure!

Explore other reviews about Sage

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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