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      Failing leadership - Inside Sales Sage Employee Review

      1.0
      Feb 27, 2024
      Inside sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Some of my colleagues & health cover.

      Cons

      Company direction is taking a nose-dive & dragging culture to an all time low as all executives care about is profit nowadays. The good people are leaving & now the best exec we had has left the business - the last person we had to look up to. Enter mediocrity & a senior leadership team that cares nothing for the people or the culture. The HR team don’t care & help sweep reports of misconduct by SLT under the carpet & engrain the failing culture. Product don’t listen to customers or sales & they churn out features that don’t work or lacks innovation. I’ve done OK at Sage, so I hold no grudges, but know I need to leave as the company & the product are running towards a hard fail & zero faith left in current exec team to turn this around. Very disappointing.

      avatar
      Sage Response
      2y
      We appreciate you taking the time to share your concerns with us. Hearing about your experience was disappointing, and we take your feedback seriously. It's important to us that our teams operate within a culture of respect and support, and we're saddened to learn that your experience did not fully reflect these values. In response to your feedback, we've engaged our leadership team to carefully examine the matters you've raised. Our commitment to a workplace free from any kind of misconduct is unwavering, and we're dedicated to thoroughly investigating any claims that challenge this commitment. We recognise there may be nuances and differing perspectives regarding the situations described. It's our goal to understand all sides fully while maintaining our core values and integrity. We believe in learning from every piece of feedback and using it as a stepping stone towards making our workplace even better.

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      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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