NOT A COMPANY TO BE TRUSTED - Practice Success Manager Sage Employee Review

1.0
Feb 12, 2024
Recommend
CEO approval
Business outlook

Pros

Not a company to be trusted. There are no pros.

Cons

A very toxic working environment. The staff turnover is extremely high. The systems and processes are very bad. The management are rude, hostile, unprofessional with no training, no ethics and no morals. They are on the wrong side of the law and HR are aware of the behaviour and encourage it. There is no emotional intelligence and there is open discrimination on a daily basis. If you want to keep your mental health, do not work here. This is an employer which will lie and do not abide by the law. They will hack your personal devices and monitor your private phone calls. They will also leak your data to other employees, they have even leaked customer's information without any remorse. Open homophobia, racism and sexism is displayed daily. There needs to be new leadership and HR brought into the organisation or I do not believe this company will stand the test of time. The continuous grievances and unethical practices will bring this company down. You are losing good talent and years of experience due to HR not doing their roles properly and covering up illegal and unethical behaviour. NOT A NICE PLACE TO WORK. DO NOT APPLY HERE! The worst company to work for and they will leave you scarred for life. Be less worried about share prices and more worried about treating your staff right and being better human beings. STOP forcing your staff to write fake positive reviews to make yourself look better. Change your behaviour and DO THE RIGHT THING.

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Sage Response
2y
We appreciate you taking the time to share your concerns with us. Hearing about your experience was disappointing, and we take your feedback seriously. It's important to us that our teams operate within a culture of respect and inclusivity, and we're saddened to learn that your experience did not fully reflect these values. In response to your feedback, we've engaged our leadership team to carefully examine the matters you've raised. Our commitment to a workplace free from bullying, harassment, or discrimination is unwavering, and we're dedicated to thoroughly investigating any claims that challenge this commitment. We recognise there may be nuances and differing perspectives regarding the situations described. It’s our goal to understand all sides fully while maintaining our core values and integrity. We believe in learning from every piece of feedback and using it as a stepping stone towards making our workplace even better. In this spirit, we encourage you to consider using our whistleblowing policy or reach out to the Colleaugue experience team for a confidential conversation at colleague.engagement@sage.com Lastly, we'd like to draw your attention to our Employee Assistance Program. Through it you'll be able to connect with trained professionals 24/7 who are ready to support you. We appreciate you taking the time to share your concerns with us.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
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Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
3w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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