Be wary about joining Sage. - Software Development Team Lead Sage Employee Review

2.0
Oct 4, 2023
Recommend
CEO approval
Business outlook

Pros

Upper Management are mostly clueless and have no real direction. The rest of us just have to pick up the pieces. Colleagues are really good to work with, and the work/technology can be interesting. If you can showcase your skill then advancement can be really easy, but it all depends on the quality of your manager.

Cons

Remote work was sold to us as necessary for the business with no proper justification. We're an international company, a lot of the people we communicate with are remote as we aren't at the same office. We sit there like a call centre, headsets and webcams on, not doing any real work because of the distractions in the office. Sage don't care about the travel/childcare costs incurred to us, it's not their problem. There's only two justifications I can see for moving to hybrid work, when the directors visit the office (rarely) they like it to be full so that they can film it every so often, and that they've had pressure from the canteen to get more customers. Upper management also act like cowards, changing things like hybrid working through internal twitter-like posts, instead of discussing it with us properly. This kind of behaviour has given many workers a negative outlook of Sage. Sage don't care about you, they like to shout about being human-focused but they're really not.

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Sage Response
2y
Thank you for your feedback. We are very sorry to hear about how you feel and encourage you to contact us via email at colleaguesurvey@sage.com so that we can have a more extensive chat about our team agreements. We have found that the connection they foster, that human in-person connection, is crucial to our culture of high performance. Coming into the office also enhances colleagues' social well-being.

Explore other reviews about Sage

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
4d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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