The work remains good, but what was a positive, people-focused culture is evapourating - Associate Developer Sage Employee Review

4.0
Sep 22, 2023
Recommend
CEO approval
Business outlook

Pros

My team are great! Since joining I've worked with some absolutely great people, who are properly supportive, know their stuff, always have time to jump on a call and talk over a problem. I've also been part of super exciting projects, with what feels like very new tech and solutions. I've taken up more and more responsibility and feel I've really grown a lot in my short time here so far.

Cons

The culture isn't what it used to be... I used to find communication from the higher ups regular, honest and transparent. Now it's super mirky. I feel big decisions and changes come out of nowhere. It's not a massive deal, but it's definitely changed the feel/culture. I don't think I trust the EVPs, VPs and Cs anymore. Best example of this is progression. People keep asking when the hiring freeze will be lifted, and the response is always along the lines of "there is no freeze on hiring/progression and never has been". This is the party line that people are being told to say, but the reality is that my team lead (and many others across the company) have been pushing for progressions for over a year and keep getting palmed off. So, the situation is that either the Directors, EVPs and other high ups who sit above my team lead simply don't actually have the clout to push a progression through (which would be worrying at that level), or we're just being straight up lied to.

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Sage Response
2y
Thank you for your feedback. We are glad to know that there are many positives to your experience here at Sage. It is great that you receive a lot of support from your team and that you have been involved in projects that you have found interesting and exciting. We are sorry to hear about your concerns with our culture. We want to assure you that we remain committed to you and all our colleagues and transparency is part of doing the right thing which is one of our core values here at Sage. We have a strong focus on internal talent development so our commitment to the growth needs of our colleagues is at an all-time high. We are in a season of change so it may feel like there are freezes but we are working to ensure our colleagues continue to feel the same support they have always felt. Please reach out to us via email at colleaguesurvey@sage.com if you have any other queries or would like to speak to us further about this. We appreciate you taking the time to speak up for Sage and encourage you to keep sharing your feedback with us both here and internally so that we can continue to knock down barriers for you to thrive!

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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