There is a disconnect between upper management and the work force of Sage - Software Engineer Sage Employee Review

2.0
Oct 28, 2021
Recommend
CEO approval
Business outlook

Pros

- The team I work with has fantastic colleagues that I love working with and can look up to - Working with modern technologies is challenging and rewarding

Cons

- The organization structure is a mess and there is a disconnect between upper management and the engineers creating the products that fill those upper management pockets. - Upper management has no idea about any of the technologies used, their purposes, their limitations, or capabilities and expects engineers to create incredible solutions with limited funding and many constraints. - Engineering teams are on the backburner for both funding and acknowledgement. The company does not exist with the products and solutions we create but we never see any inkling of the profits generated nor thanks for the work we do. How can we expect to implement and try new techniques and technologies when we can't get proper funding to get training? - Communications between teams is chaos, there are some teams that are fantastic and will reply to you while partnering on a project. However, there are teams that are definitely dysfunctional, under-staffed, and managed improperly that cause constant delays and issues. - The recent layoffs were such a morale booster for the company, nothing like hearing your close coworkers randomly laid off in the middle of a Tuesday. We're so happy that we have to now take over the workloads of everyone you've gotten rid of and absolutely radiant about not being paid any extra for that. And now that all the talent is gone the company can hire new low level/associates to fill the positions for cheaper.

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Sage Response
4y
Thank you for your review. The input of our colleagues is critical to us. We recognize and value each of the incredible colleagues that develop our products; they are at the core of our business. Thanks to them, we can grow as a business and continue to delight our customers. We know that there is always room for improvement and will take your feedback on board to help us keep moving in the right direction. We want to support all colleagues to give their best by maintaining a healthy work-life balance and maintaining manageable workloads. Please do raise your concerns to your manager, or if you feel unable to do that, please use the confidential, always listening survey to provide insight into your experiences.

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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