Pros
Sage perks... i guess. Building is decent, but now Stephen Kelly has got rid of one of the cafes it's not so great.
Cons
I'd like to know why when I applied I was not told about sales in Tech? This is pushed heavily on to us and causes so much stress. Sage do not care AT ALL about customer service, only sales leads. They'd rather we got a sales lead, which then has to be converted by sales (completely out of our control), then we will be penalised if it doesn't convert, than actually helping the customer. It is the most soul destroying environment I've ever been subjected to. Do not believe the current job descriptions, in tech support even if you have amazing CSAT and other scores, if your sales leads aren't up there you will be put through extreme stress. The method of dealing with customers (get them off the phone ASAP even though they've been on the phone 6 times this morning) is SO unethical.