Need to get back on track - Anonymous employee Sage Employee Review

3.0
Jan 25, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is a company that was built on sincerity, passion and belief. The people who worked here largely treated it as if it were their own business, such a sense of pride and the personal touch when looking after customers. So if our products lacked a bit our people filled in the gaps. The company has been very good to me personally but I'm well aware that could change on a dime.

Cons

The rosy picture painted above is history. We are new and shiny and cheap plastic. We’ve lost the personal touch, now there is no buffer for product gaps and sadly the new visionary products fall far short of the mark. Majority of our customers are not technogeeks – build for the new but take care of, respect and reward the old who made this company possible. People on the top are not sincere they take what they want to hear out of feedback and it's embarrassing how little credibility they have with the colleagues on the ground - they either don't know it or don't care, because if you are not a yes wo/man you are a "gone" wo/man

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5.0
Jun 21, 2026
Recommend
CEO approval
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Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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