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      Sage

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      Sage reviews

      Customer Success - Customer Success Sage Employee Review

      2.0
      Oct 26, 2017
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      Being part of a large company, the company has great employee benefits and time off and wellness initiative. This make up for some of the lower pay rates throughout the company. Sage is recognized internationally, so there are opportunities there.

      Cons

      The company is not very good a developing its new cloud accounting solution and that products growth is struggling. No one will address the product issues. If you join the team, just smile about the product and you will make a good rapor. If you critigue it, you will be reprimanded. Careful.

      avatar
      Sage Response
      8y
      Thanks for your feedback. Our products have won many awards this year alone - from Innovation of the year, Bookkeeping software of the year and Project of the Year. With our awesome product development team our roadmap is full of exciting enhancements and innovations, coupled with our mantra of "customer obsession" - we really are making a difference with the Sage Business Cloud - we are the only company to offer the accounting, financial, enterprise management, people, payments & banking software from start up through to enterprise - as our customers grow, we remain with them - that is unique!

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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