Where to even start,
Right off the bat I'd like to advise Indiana Jones to give this place a miss, a bit of a snake pit is the least I can say for this company, I know from experience that a call center is not the type of place to tell anyone anything, but when even the managers can not resist descending from their ivory towers to join in,you know something is wrong.
I note that they live in ivory towers because the team management at Sage is inexcusably bad, however the way they swan around you'd think that they single handedly bring in the revenue target, despite the fact that their job is to sit and crack the whip, then get back to gossiping insesintly about their own teams personal matters with other members of staff.
Some of these individuals consider themselves above the law, literally on a daily basis TPS legislation may aswell have been used as toilet paper.
Another malpractice that Sage seem to take joy in doing is fear selling, essentially telling customers that their current software is to old and now they have to pay a few hundred pounds for something that will end up not working properly, they will then have to pay extra money to sit in a call que for half an hour to speak with someone who can help them (and by help I mean sell them more stuff).
I also notice that Sage can not hold themselves to a promise if they tried, numerous times I have seen with my own eyes horribly overestimated targets met with poor performance, leading to questions being asked of the over worked and underpaid sales staff,
I also note being told by an apprentice that they had been promised commision during their time, naturally they didn't see a penny, which is sad really, as these kids were practically fresh out of school and had been sold this vision of dynamic sales and been sorely let down.
I would also like to note that Sage can be a decent place to work if you are a part of the "in- crowd" as someone else mentioned on here, if you are good looking or have banter then you'll do just fine, I have experienced this first hand during my time, this also includes nepotism which is rife if you work in sales.
All in all you could not pay me to work at Sage again.
