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      Ambitious Transformation with some teething issues - Director Sage Employee Review

      4.0
      Sep 15, 2017
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Sage in undergoing an ambitious transformation as it moves to a global operating model and rapidly modernise its product offerings to compete in an increasingly cloud solution dominated market. It's great to see Sage going through this much needed change, but at the same time change is difficult and can create some (hopefully temporary) pain-points. I'm encouraged by what I see but there's still plenty to do.

      Cons

      Change is scary and can create some difficult working conditions as old ways of working are removed and new ones take time to bed down. We need to be understanding and patient whilst remembering that these issues will be temporary.

      avatar
      Sage Response
      8y
      Thanks you for reviewing Sage. We wholeheartedly agree with you - transformation was needed and some people love change and others find it more difficult. We have learnt many lessons from the process but one thing we always have to bear in mind the effect it has on individuals. At the end of the day it is these colleagues who ensure Sage is the great company it is, so treating our people with respect is important. Thanks again for your feedback.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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