Aug 29, 2017
Sage Response
8yThanks for your feedback. Really pleased your like the facilities and the kudos Sage gives you on your resume. Some of what you say very much concerns me. At Sage, one of our values is 'Do the right thing' and this is backed up when you refer to our desired behaviours as outlined in the Sage Academy. We've heard our CEO, Stephen Kelly, talk about customer obsession, this also means doing the right thing with customers. We want to keep customers for life, and that means selling them the right product, at the right time - so it's counter-intuitive to sell them products they don't need as they will leave us. Our Code of Conduct (which has recently been promoted through a poster campaign across Sage globally) talks about protecting our reputation with customers and you should report such wrong-doing by using the free and confidential SafeCall number (The SafeCall numbers are found in the Code of Conduct) - it's all our responsibilities to report such things. I will be passing on your comments to the relevant leaders in Canada. Thanks for your feedback.