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      Completely Unorganized - Sales Representative Sage Employee Review

      1.0
      Jul 26, 2017
      Sales representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The team work is strong in the Sage sales side, I worked with some really great people. Nice downtown office with amazing view of the city!

      Cons

      Completely unorganized as a Sales Department, no one is on the same page. Managers gossip about other managers, within the sales department as well as the marketing department. Sales managers tell their teams about what the managers problems are, stating "they don't belong in that position" "they got this job because a friend works here". Even WORSE some managers talk in a disbelief of how their manager got the job. Stating he doesn't know what he is doing, he only received the job from knowing someone in higher up management. Also sales managers gossip about some of their team to other teammates. There is no reason why other teammates know that someone is about to be placed on PIP before they do, that is completely unprofessional as a manager. To then lie about the situation is also a an eye opener itself to his/her character. From the time started until half way into the year a the bonus plan was completely unorganized. Commission scale would be changed in the middle of the month with no hope for bonus for 6 months. Stated a guarantee bonus will be in place but that was also a lie. Hands down this Sage Live department needs a lot of work.

      avatar
      Sage Response
      8y
      Thanks for your review. Really pleased to hear your colleagues were great and the team work well together, it's something we always hear - i.e. our people are fantastic and make the best colleagues you can imagine. We don't accept unethical behaviour at Sage, and some of what you describe sits under this heading. We have a confidential helpline our colleagues can call - it's called SafeCall. We've had a recent campaign across all Sage offices pointing this out to our colleagues - saying they should call this number in confidence if they see something which concerns them. We strongly advise this of all colleagues and this behaviour needs stamping out. Thanks for letting us know, and hope all works out well for you in your new role, wherever that may be.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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