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      Technical support - Anonymous employee Sage Employee Review

      2.0
      Apr 23, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company encourages employee to do charity work.

      Cons

      To choose between employees and cost, the company prefers cost cutting. They would rather hires new staff with liffle expereince instead of retaining expererienced employees just to save a few bucks. The customer focus is really a lie.

      avatar
      Sage Response
      9y
      Thanks for reviewing Sage. The Sage Foundation is fantastic for colleagues and charitable organisations alike - our people help change the lives of 1000s of well-deserving people across the globe. By far our biggest channel for recruiting is our internal channel, right now 26% of our vacancies go to internal candidates and in some countries this is as high as 45% which demonstrates the value we place of developing colleagues at Sage. Our business builders are massively important to us, and as our CEO Stephen Kelly says 'they are our obsession' - great customers supported by a network of fantastic dedicated colleagues. Thanks again and I wish you all the success with your career.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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