Trying to be big, act and think too small - Anonymous employee Sage Employee Review

2.0
Apr 1, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice offices (Great North Park, Newcastle) with good outside space to walk off frustrations.

Cons

Trying to play on the global scene but still think like a SME. Having big ideas but not putting resources behind them and expecting employees to give their all with no real incentives.

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Sage Response
9y
Thanks for your feedback. We're proud of our people and that's why they deserve to have great offices to work in - we've invested in our locations across the globe and we will continue to, so it's great to hear they are well liked by you...we are also refurbishing Newcastle this year as well...so, even more exciting. Sage does think big and is...from the world's first bott for accountants and now Pegg is the world's first voice activated bott for accounting too! We aim to make accounting invisible so the business builders can focus on their businesses. We've also announced a programme designed to empower the next generation with the AI and bot skills needed as the UK takes the lead on the global Bots and Artificial Intelligence (AI) movement. As part of Sage Foundation, over the next six months, Sage will establish a ‘BotCamp’ for over one hundred school-leavers and millennials, aged 16-25, giving them the opportunity to be at the leading edge of the technology industry. This programme is designed to be inclusive, and provide accessible technology skills that will help people to embrace, not fear, the 4th industrial revolution. 53% of employees are paid via Sage (in the UK), we are the market and technology leader for integrated accounting, payroll and payment systems as well as the UK's biggest tech company. Our people do amazing things - we build, we market, we sell, we support...our people are the best. We reward our colleagues well - whether pay, rewards, benefits, commission, bonuses, Platinum Elite etc. Thanks for reviewing Sage.

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Cons

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2.0
Jun 8, 2026
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CEO approval
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Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
1w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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