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      Absence of strategy in Sage International - Anonymous employee Sage Employee Review

      2.0
      May 15, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Huge potential to contribute to moving this organisation from to 90s to today Large customer base to leverage Solid, dependable products

      Cons

      Almost complete absence of strategy from Sage International leaders; Archaic products; Fragmented in-country operations and management; Archaic and fragmented internal systems

      avatar
      Sage Response
      10y
      Thanks for taking time to write your review. As a current colleague, you are aware we are undertaking a period of organisational change to make us stronger, better and more customer focused than ever before. We are right at the start of our journey, it can take time for these changes to bed down and become part of everyday working life at Sage. As we continue to perform and transform we’ll continue to innovate and deliver great cloud-based products for our customers. For example, recent announcements show our commitment to this – our partnership with Fairsail to integrate finance and HCM within X3. Also the announcement of our free app for iPhone and iPad which simplifies expense management. As Stephen Kelly recently said “we have been recognised by top application developers who have said our technology is incredible and a real game charger.” Thanks for taking time to write your review, if you’d like to discuss this further, please contact us at Glassdoor@sage.com

      Explore other reviews about Sage

      5.0
      Jun 21, 2026
      Professional services consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

      Cons

      Departments with mixed roles of similar tasks, yet separate teams without collaboration.

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      2w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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