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      Used to be great - Account Manager Sage Employee Review

      2.0
      Sep 27, 2025
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company benefits like pension Ok salary (but offset by impossible to reach OTC)

      Cons

      Targets turned into a finger in the air, followed by PIPs if you couldn't hit the made up targets Constantly changing the lower level staff blaming us, perhaps consider that the real issue starts much much higher up. Take some accountability

      avatar
      Sage Response
      8mo
      Thank you for taking the time to share your feedback. We’re glad to hear you’ve found value in our benefits offering, and we appreciate your honesty around the areas you feel could be improved. We understand how important it is to create an environment where everyone feels supported and heard, and we’re committed to listening and learning from all perspectives. Your comments have been noted and will be considered as we continue working to improve the experience for all our colleagues. Thanks again for helping us grow.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      5d
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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