A Complete Nightmare - Hostess/Busser SUGARFISH Employee Review

1.0
Jan 9, 2020
Recommend
CEO approval
Business outlook

Pros

50% off sushi! No family meal for this money making scheme of a restaurant.

Cons

This was hands down my worst restaurant experience in NYC, I am still triggered by it today. They are incredibly discriminatory and coincidentally would only promote Asian people to become servers. Their promoting system is completely subjective and based on race. They hire you as a "Host" however you seldom host. Most days you are food running or bussing aggressively. The environment is completely bland - they discourage conversations and enjoying yourself (Except for management, hypocrites) You don't make tips in this incredibly high paced environment and there's a severe wage gap between bussers and servers, the latter doing less work with a robotic monologue and earning at least $10 more an hour. The management is condescending (for no reason) and devalue you and your labor. The management and servers have created a social circle and if you are not involved, you are not wanted. Absolutely a waste of time and terrible for anyone's mental health to work here.

Explore other reviews about SUGARFISH

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

awesome people and good environment

Cons

it was very busy and hard work

2.0
May 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great managerial team and team vibes

Cons

Fast paced and little break

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