Understaffed, spread thin, lying HR - EHR Analyst SSM Health Employee Review

1.0
Jun 24, 2024
Recommend
CEO approval
Business outlook

Pros

some of the coworkers are very nice people. too nice, as they put up with being understaffed and overworked and working far outside of their hired job responsibilities

Cons

Underpaid, Forced to work on areas of the system you are not trained or certified in, or hired to work on. Why are they sending debt collectors after old employees? I was hired under my asking salary, told I would be promoted next year and make the amount I asked for. I was promoted and made 20$ more per pay period. HR says they can't negotiate.

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SSM Health Response
2y
Thank you for sharing your insights about working at SSM Health. We value your feedback and take it seriously. It’s unfortunate to hear that the work environment was challenging, especially regarding overwork, being understaffed, and working beyond job responsibilities. We apologize for any negative experiences you’ve had. Regarding your concerns, we understand the importance of fair compensation. If you’d like to discuss this further, please reach out to us at recruiting@ssmhealth.com. For the promotion, we apologize if there was any miscommunication. If you have additional details, feel free to share them with us. We’re committed to addressing staffing issues. Your feedback helps us improve. For any other concerns or to provide more information, please contact us at recruiting@ssmhealth.com. Your well-being matters to us. Thank you.

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5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly environment Good pay inexpensive benefits (single person)

Cons

Stress of the patient population Lack of resources

4.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay Friendly Coworkers Ability to change things to better the work environment

Cons

Pay is not as competitive to other hospitals outside of SSM or even some retail locations Sometimes outside management makes changes with no clear directive or reasoning

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